Refund policy

Last updated: 26 October 2026

Free trial

Every plan starts with a 14-day free trial. Cancel before it ends and you won’t be charged. If you pay in rupees, simply don’t pay the first invoice and the account closes.

Payments are for the period ahead

Each payment covers the coming billing period. If you cancel, you keep access until the end of that period and aren’t charged again. We don’t give partial refunds for the unused part of a period.

When we refund

• Renewal you didn’t mean to make: contact us within 14 days of the charge and we’ll refund it in full, as long as you haven’t created or changed codes since.
• Paid twice or charged in error: we refund the extra payment in full.
• Service failure on our side: if MyQR is unavailable for a long period through our fault, contact us and we’ll credit or refund the affected time.

How refunds are paid

Card subscriptions in US dollars are refunded by Lemon Squeezy to the original card. Rupee payments are refunded through Peach Payments to the original card or MCB Juice account, or by bank transfer if you paid that way. Refunds usually arrive within 5 to 10 working days, depending on your bank.

How to ask

Email support@myqr.codes from the email address on your account, with the invoice number if you have it.